I know youâve done this. Youâve walked into Wal-Mart and have seen some atrocious outfit that is two sizes too small on an overweight woman or man. You roll your eyes and suddenly donât feel so bad that you didnât put on lipstick before heading out to shop on a Saturday morning. Youâre at least presentable. Or, youâre reading a company email and notice someoneâs name has been misspelled. You smugly fire off an email to the offending author to point out their error. You feel you have one over on everyone else. You are mentally making the case for your own superiority. Itâs nice to be you. You get to be Judge and Jury to all the âlessersâ gliding by. The problem is that it saps your energy and puts you into what the Arbinger Institute calls âa heart at war.â When you judge others you are ticking off the ways that they are not perfect. The gain is fleeting, the long term affects are that you start judging yourself as well. You are seeking perfection in everyone, especially that person in the mirror. I can remember asking my now ex-husband if I was as fat as another woman walking down the street. Like, as long as Iâm not as fat as that woman, then Iâm better than. You end up in a constant state of comparison.

I recently read The Anatomy of Peace, by the Arbinger Institute. Itâs a great read as it is written as a story instead of being a text book on resolving conflict. The minute the lead character âLouâ starts justifying his feelings and thinks, ââŚwhen I betray myself, othersâ faults become immediately inflated in my heart and mind. I begin to âhorribilizeâ others. That is, I begin to make them out to be worse than they really are. And I do this because the worse they are, the more justified I feel as myself.â This is me at Wal-Mart. Iâm thinking, âLook at how poorly that screaming child is behavingâ or âThat cashier is incredibly slowâ or âCan you believe that family has six kids?â Iâm viewing them as objects which means I am so much better. Itâs this constant exercise in comparison and justification that is exhausting and closes you off from really relating and connecting with others.
So here are the 4 surefire steps to quit judging others:
1. See others as people. This seems like it should be obvious. But when you really think about it, although you might see that they are living human beings, the minute you discount them in your head, you are turning them into objects. What I try to do instead is think âI wonder how her day is going.â This keeps me from seeing someone as an object and helps me be more empathetic and human I just tried this at Walmart. The cashier was going through the motions ringing up my stuff and I kept trying to make eye contact. I wanted to meet her gaze so I could smile at her. She wouldnât let me in. I was an object in her eyes. Itâs a two-way street and you have to keep to it.
2. They appear just as real to me as I do to myself. I think this is what John Gottman calls âTurning towards.â As Gottman defines it, âA bid is any attempt from one partner to another for attention, affirmation, affection, or any other positive connection. Bids show up in simple ways, a smile or wink, and more complex ways like a request for advice or help.â Accepting bids is a way to turn towards others in your life whether they be at work or at home or out in the world. Turning toward at work would be saying something like âyes andâ instead of ânoâ to the idea of a new venue for an event. This is an old improv trick. Improv doesnât work unless you accept the âbidâ from the other person. Saying ânoâ or âbutâ is turning away or shutting down the bid.
3. Their cares and concerns matter to me as my own. This is true empathy. If you think about it, how can you be in conflict with a co-worker if their concerns matter to you as much as your own? Itâs similar to the CRR Global tenet, âEveryone is rightâŚpartially.â Owning that everyone has some truth is critical for progress. It gets you out of digging your heels into your own righteousness. Go out and imagine slipping into your adversaryâs shoes and walk around a bit.
4. I actively respond to their humanity. Iâve spoken on this topic at several corporate events. Everyone (I mean everyone) wants to be heard. I can remember the most sickening moment of my life was in a class when I was earning my Masterâs Degree. The instructor had me sit in the middle of the room and told me to say something very profound. In the meantime, she secretly told everyone else to turn their backs to me and talk to each other. I felt ill. Marginalized. Small. Insignificant. There was no air in the room. No one was listening. The thing I learned from that experiment is being heard is a basic human need that is about as important as air.
I know this isnât easy. Itâs much simpler to pass judgment on someone. To discount them into an object and roll on. But as the Arbinger Institute says, this is a heart at war and a heart at war is in constant conflict. Open your heart to being a heart at peace and embrace the humanity that surrounds you.