😳 4 Tips to Quit Judging People

I know you’ve done this. You’ve walked into Wal-Mart and have seen some atrocious outfit that is two sizes too small on an overweight woman or man. You roll your eyes and suddenly don’t feel so bad that you didn’t put on lipstick before heading out to shop on a Saturday morning. You’re at least presentable. Or, you’re reading a company email and notice someone’s name has been misspelled. You smugly fire off an email to the offending author to point out their error. You feel you have one over on everyone else. You are mentally making the case for your own superiority. It’s nice to be you. You get to be Judge and Jury to all the “lessers” gliding by. The problem is that it saps your energy and puts you into what the Arbinger Institute calls “a heart at war.” When you judge others you are ticking off the ways that they are not perfect. The gain is fleeting, the long term affects are that you start judging yourself as well. You are seeking perfection in everyone, especially that person in the mirror. I can remember asking my now ex-husband if I was as fat as another woman walking down the street. Like, as long as I’m not as fat as that woman, then I’m better than. You end up in a constant state of comparison.

I recently read The Anatomy of Peace, by the Arbinger Institute. It’s a great read as it is written as a story instead of being a text book on resolving conflict. The minute the lead character “Lou” starts justifying his feelings and thinks, “…when I betray myself, others’ faults become immediately inflated in my heart and mind. I begin to ‘horribilize’ others. That is, I begin to make them out to be worse than they really are. And I do this because the worse they are, the more justified I feel as myself.” This is me at Wal-Mart. I’m thinking, “Look at how poorly that screaming child is behaving” or “That cashier is incredibly slow” or “Can you believe that family has six kids?” I’m viewing them as objects which means I am so much better. It’s this constant exercise in comparison and justification that is exhausting and closes you off from really relating and connecting with others.

So here are the 4 surefire steps to quit judging others:

1. See others as people. This seems like it should be obvious. But when you really think about it, although you might see that they are living human beings, the minute you discount them in your head, you are turning them into objects. What I try to do instead is think “I wonder how her day is going.” This keeps me from seeing someone as an object and helps me be more empathetic and human I just tried this at Walmart. The cashier was going through the motions ringing up my stuff and I kept trying to make eye contact. I wanted to meet her gaze so I could smile at her. She wouldn’t let me in. I was an object in her eyes. It’s a two-way street and you have to keep to it.

2. They appear just as real to me as I do to myself. I think this is what John Gottman calls “Turning towards.” As Gottman defines it, “A bid is any attempt from one partner to another for attention, affirmation, affection, or any other positive connection. Bids show up in simple ways, a smile or wink, and more complex ways like a request for advice or help.” Accepting bids is a way to turn towards others in your life whether they be at work or at home or out in the world. Turning toward at work would be saying something like “yes and” instead of “no” to the idea of a new venue for an event. This is an old improv trick. Improv doesn’t work unless you accept the “bid” from the other person. Saying “no” or “but” is turning away or shutting down the bid.

3. Their cares and concerns matter to me as my own. This is true empathy. If you think about it, how can you be in conflict with a co-worker if their concerns matter to you as much as your own? It’s similar to the CRR Global tenet, “Everyone is right…partially.” Owning that everyone has some truth is critical for progress. It gets you out of digging your heels into your own righteousness. Go out and imagine slipping into your adversary’s shoes and walk around a bit.

4. I actively respond to their humanity. I’ve spoken on this topic at several corporate events. Everyone (I mean everyone) wants to be heard. I can remember the most sickening moment of my life was in a class when I was earning my Master’s Degree. The instructor had me sit in the middle of the room and told me to say something very profound. In the meantime, she secretly told everyone else to turn their backs to me and talk to each other. I felt ill. Marginalized. Small. Insignificant. There was no air in the room. No one was listening. The thing I learned from that experiment is being heard is a basic human need that is about as important as air.

I know this isn’t easy. It’s much simpler to pass judgment on someone. To discount them into an object and roll on. But as the Arbinger Institute says, this is a heart at war and a heart at war is in constant conflict. Open your heart to being a heart at peace and embrace the humanity that surrounds you.

Got Imposter Syndrome? Here Are 5 Fixes.

There have been countless times in my life where I felt like an imposter. When I was in Junior High, I was first flute in the All-State Orchestra (granted Delaware is a very small state). I was initially proud of making first chair only to be overwhelmed by feeling like I would be caught. Found out. Attending the Hotel School at Cornell University where I was a work study student feeling completely inadequate with my fellow upper crust students whose pedigree far outranked my own. My first job out of college as a manager for a catering company in Manhattan. I was a 21-year-old woman working in a basement with 25 men, some twice my age, trying to manage a fast-paced catering business where the only rule was to “yes” to any customer request (i.e., lunch for 100 people in 45 minutes). Every day in that basement was complete anarchy with four phone lines of incoming orders and trying to supervise a largely immigrant crew. I felt like I would be unmasked every day.

As written by Chris Palmer for the American Psychological Association, “Up to 82% of people face feelings of impostor phenomenon, struggling with the sense they haven’t earned what they’ve achieved and are a fraud (Bravata, D. M., et al., Journal of General Internal Medicine, Vol. 35, No. 4, 2020). These feelings can contribute to increased anxiety and depression, less risk-taking in careers, and career burnout.” 82% of people are feeling the same way as me?  This doesn’t surprise me because I coach people every day who struggle with these same feelings. This manifests in my clients as countless work hours, fear of delegation and perfectionism

Got imposter syndrome?  Here are 5 fixes:

  1. Shine a light.  It starts with acknowledging you are feeling inadequate, or you are harboring doubts. As Jack Kelly wrote for Forbes, “The first thing you should do is acknowledge these feelings when they arise. There’s no need to hide it from others or feel badly about harboring these thoughts. By confronting your self-defeating thoughts, it’s the start of taking proactive steps to change your mindset.” Turn on that light switch and make what is in the back of your brain into the light.  Acknowledging is the first step in addressing it.
  2. Acknowledge your accomplishments. It’s really easy to have amnesia about your accomplishments.  Did you grow up in a single parent home and manage to graduate from high school? Are you able to speak two languages? Have you been able to raise a child to adulthood? Did you thwart a deadly illness? Have you finished a 5k? Did you finally earn that certification you always wanted? I remember finally crossing the mile high bridge on Grandfather Mountain.  I was terrified, but I did it. Write down your accomplishments and take stock.
  3. Watch your self-talk. I find the easiest way to reframe self-talk is to use the third person.  So instead of saying “I’m an idiot”, I think “Cathy you’re an idiot”.  Seems harsh.  I would NEVER call anyone an idiot so why the heck would I call myself an idiot.  It’s similar to reframe it to what you would say to a friend.  As Palmer wrote, “Try to observe when your impostor feelings surface and how you respond to them.” Be compassionate in your self-talk.
  4. Let go of perfectionism. I’ve coached countless folks who struggle with perfectionism.  In my mind it’s the manifestation of imposter feelings.  So, they constantly work harder and longer to make their output as perfect as possible so that no one will find out that they are imperfect and, therefore, an imposter. Palmer wrote, “It may help to release yourself from rigid roles. For example, Orbé-Austin said people with impostor phenomenon often see themselves as helpers––people who come to the rescue. “Breaking free from those roles so you can be someone who doesn’t know it all or someone who can’t always help can allow us to be more robust people and professionals,” she said.” Perfection is failing, it’s suffocating and keeping folks stuck.
  5. Share your thoughts. Perhaps through therapy, a coach, or a trusted friend, share your imposter feelings with someone you can confide in. I find when I coach that when my client actually says something out loud (instead of rumination), it will bring insight.  Saying it out loud makes it real and prompts examination. As Kelly wrote, “By sharing with others, it will release the pent-up burden. You’ll quickly find out that you’re not alone and this is shared by many other professionals. You will feel a big sense of relief once you find out that it’s commonplace, you’re in good company and it’s not just you.” Share your thoughts so others can weigh in and help examine their validity.

I believe that comparison is at the root of most imposter feelings. I envy my neighbors new Tesla, my friend’s vacation to the Alps, or my sister’s promotion to Vice President. Comparison is the thief of joy and will keep me in the imposter zone. As a friend said to me recently, “Stay in your lane.” Focus on what’s in front of you and your experience and let others focus on their lanes. How do you address imposter feelings?

You Are Enough

Have you been waiting to hear those words since say…kindergarten? I have. I generally have stayed uber-focused on my penmanship (horrible), my height (too tall) and my value as a human being (a work-in-progress). This happens to the distraction from my more valuable traits like writing, coaching and being present. I am more worried about the illusive atta-boy (-girl) from my sixth-grade math teacher or my parents finally being happy with the career I have chosen.

Unfortunately, if you go looking for someone to say: “Cathy, you are good enough,” you will be waiting a long time. Your value is not determined by those outside of yourself. It’s an inside job. It’s between your ears. You need to decide you are good enough. No one is going to do it for you. Decide today. You are worthy. You are good enough. Go ahead. I’ll wait right here.

These might be the reasons holding you back from being enough:

The yardstick of perfection. Anne Lamott wrote brilliantly in Bird by Bird, “Perfectionism is the voice of the oppressor, the enemy of the people. It will keep you cramped and insane your whole life… I think perfectionism is based on the obsessive belief that if you run carefully enough, hitting each stepping-stone just right, you won’t have to die. The truth is that you will die anyway and that a lot of people who aren’t even looking at their feet are going to do a whole lot better than you and have a lot more fun while they’re doing it.” It’s OK if my handwriting isn’t that legible. It’s OK if I am taller than the rest. It’s OK if I have honestly wasted half a Saturday getting over vertigo and not writing. I just spent part of the morning criticizing myself for not going to the gym first thing or writing a post. Really? Like the exercise and blog gods are sitting around judging me for recovering from half a day spent getting to the bottom of my vertigo? So what? As Lamott says, you will die anyway. Spending time trying to be perfect is empty and completely unrewarding. You are good enough right now.

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A gold medal won’t change a thing. Lamott famously quotes a 400 pound has-been coach, “If you’re not enough before the gold medal, you won’t be enough with it.” Interesting. If you are not enough before you lose 30 pounds, you won’t be enough after. If you are not enough before the big promotion, you won’t be after. If you are not enough before the divorce, you won’t be after. Worthiness is not a line in the sand. It’s not a point in time. It’s not after the big achievement or disappointment. You are worthy right now. And now. And now. Sit in that. Let it sink in. A gold medal will not make a difference.

You are uniquely you. The mold is busted and there is only one of you and your individual view on life. As Dr. Seuss famously said, “Today you are You, that is truer than true. There is no one alive who is Youer than You.” Even you and your identical twin would have different shortcuts on your desktop. One of you was picked last or first on the soccer team. It has made all the difference. You now fight for the downtrodden or represent soccer player’s rights. Neither is better or worse. Just unique. Be you. Own it. Embody it. Be the unique you that you are.

Comparison is futile. Lamott said, “Never compare your insides to everyone else’s outsides.” You have no idea what your neighbor is going through or your coworker or your dog for that matter. You may be jealous of that new car but don’t realize they had to take over payments for their daughter. Your coworker is battling stage 4 colon cancer. Your dog has been barking at that neighbor dog for the last ten years and has yet to get the last word. We really have no idea what is going on for someone else and comparing it to your current situation is a recipe for disaster. Comparing does not make you feel worthy or enough. So stop comparing.

What other people think of me is none of my business. This is a Wayne Dyer quote that stops me cold. You have absolutely no control over what other people think of you. Let it go. I’m not saying it’s easy. It’s not. We’ve spent so much time on worrying about what others think. I remember having 11 different pairs of colored corduroy Levis in high school. It did not increase the number of friends I had. AND I was probably the only one who noticed. If you cannot move the needle on it, don’t bother worrying about it. Besides, you are perfectly good enough right now.

I was the last pick a lot in elementary school. My mother was upset with how I held a pencil in my hand. I didn’t have a ton of friends in high school. It’s OK. Let the past go and move on. It has no impact on my worthiness right now. Let go of the judgments from the past and be enough. You are good enough. And so am I.

Run Your Race

I recently finished reading Chrystal Evans Hurst’s book, She’s Still There. She writes about drifting off your path and your life not turning out as planned. I can identify with this, as I am sure you can as well. I don’t know anyone who is living the life they were expecting back in the 1st grade, a time when one decided to be an astronaut, physicist, or doctor. There are lots of unexpected obstacles in our paths and we wake up and wonder how we got here from there.

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What I love about this concept of run your race is that it’s so easy to get caught up in comparisons to the races that others are running. The friend with the ski chalet and new Cadillac, or the sister with no student loans. I’ve run many races in my life, both literally and figuratively. The 5ks where I was the very last to cross the line, and the master’s degree while mid-divorce with two toddlers. They were my races that I survived, thank you very much, and I have the scars to prove it. I have owned a sports car convertible and two failed restaurants, even with a degree in Hospitality. There were highs and lows, but it’s my race and I own it.

Here are some ways to run your race:

Don’t Compare. Being jealous of someone else’s life is soul crushing. As Hurst writes, “We look at the lives of other people and construct opinions of them – and ourselves – based on what we see. The problem is we’re never operating with full intel.” That friend with the ski chalet and caddie? They may be mortgaged up to their eyeballs. They may have a substance abuse problem they can’t shake. It might take all the effort they can muster to get out of bed in the morning. Don’t skim social media and assume that you are less than just because you didn’t go to Iceland this year. As Hurst espoused, “Comparison can kill.”

Know your values. I have always had wanderlust. My parents instilled in me the value of adventure and travel with several trailer trips when I was kid. I have brought this wanderlust to my children. I value adventure over material objects. It’s not that there isn’t anything under the tree at Christmas; it’s just I would rather experience something than to have one more thing to store. My son competes at the national level in weightlifting. I want to be there when he competes. My daughter loves to hike. I value my time in being there for my son in competition and for my daughter experiencing the great outdoors. Make sure the race you are running aligns with your values.

Practice gratitude. As Hurst writes, “Gratitude is the practice of being thankful and showing appreciation. When you focus on what’s right in your world, you limit the power of what’s wrong to steal your joy.” I write in a gratitude journal every morning. I take stock in what went right the day before. It might just be a text from my son or a coworker’s compliment on my blouse. It starts my day off right and keeps me on the path of what’s right in the world instead of what’s wrong. I always find gratitude in something that I did for myself like my strength workout, sobriety or staying positive with a coworker. Self-gratitude is important to stay the course of the race.

Encourage others. My boyfriend Roy recently ran his third triathlon. It took a lot of training and practice. I was his support team. I was his timer when he practiced his transitions from swim to bike and bike to run (yes, a ten-second saving matters). In the weeks leading up to the race we focused on his sleep, his training, his race. Having run a marathon about five years ago, I could identify with the amount of focus and anxiety that can come with a big race. As Hurst writes, “A compliment paid to someone else can have the effect of freeing you.” Try to focus on what is going right for others as they run their race.

Pay attention. As Hurst writes, “Comparison is a habit. That means you can choose not to practice it. There is nothing good about practicing an activity that only results in a feeling of competition, envy, or strife.” When you start envying someone’s new dress or vacation or new iPhone, notice it and redirect it. This won’t happen overnight. Sometimes awareness alone can help you break the habit.  Remember what you value, what you are grateful for and lift other’s up. It’s the antidote to comparison. That’s their path; their race. What’s your race looking like?

Live intentionally. Hurst posits, “Stop letting where other people are in their run determine how you feel about your own. “This shows up for me as I see retirement some decade or more off. I can be jealous as I see other’s around my same age either retiring or eyeing it some three years from now. I start comparing and beating myself up for not deferring more into my 401k in my 40s. It’s OK. It’s my race. So, I get to enjoy the camaraderie of going to work each day and continue to further my career. It’s a waste to sulk about what could have been. Be here now and enjoy the experience.

I identified with this concept because Hurst wrote about how speed walkers would pass her as she ran in a marathon. I have experienced that several times. How come my run is slower than their walk? We are all different, we are all talented and unique to ourselves. Don’t let comparison kill your race. How is your race going?

Quit Keeping Score

It’s Christmas morning and you realize that you spent $100 more on one child than the other. Ugh. Will your daughter think you love her less? You have definitely done the dishes AND laundry every day this week and your spouse took the garbage out once. Hmmm. Seems a bit unfair. You never seem to get invited to that charity golf outing where all the deals are done. But Bob? Yeah, he gets invited every time. What you are doing is keeping score. The problem is if you are ahead or behind, it’s just not helping you.

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There is a cost to all this score keeping. And you are the one who pays the cost. First of all, you damage your self-worth. In keeping score, you are feeling less than by comparison. Second, the information you are scoring against is always flawed. It’s just your perception. Maybe Bob is a horrible golfer so he’s getting invited to make everyone else look good. Maybe your spouse spent three hours in the rain at a baseball game for your kid. Your kids never saw the price tags of their presents and don’t equate money with being loved. Lastly, it doesn’t move you forward. In fact, it puts you in a negative spiral, where you are constantly comparing yourself to confirm that you are overworked and underappreciated. Not a good space to be in.

So here is the antidote to keeping score:

  • It’s an inside job.  Who is exactly keeping score? You are. It’s starts with you acknowledging that you are doing it. I used to resent doing the dishes. I grew up in a family where Mom cooked and Dad washed the dishes (pretty remarkable since my dad was born in 1925). I have expected in my married life that my spouse would do the dishes. And if he didn’t? I resented it. That resentment was not hurting anyone but myself, and it would snowball into who bought groceries, vacuumed and took the kids to doctor visits. As Byron Katie, author of Love What Is, wrote, “What I call ‘doing the dishes’ is the practice of loving the task in front of you.” Resenting it or loving it is an inside job. Choose love.

 

  • Catch yourself doing something right.  It’s easy to get caught up in the negative. You can’t seem to get the DVD player to work or you still haven’t figured out pivot tables in Excel. Think about what you have been successful at. It’s funny. I’ve been writing this blog weekly for over 5 years and have been read in over 100 countries. That’s pretty cool. In fact, it’s awesome. But I completely forget about how amazing that is in my day-to-day life until someone makes a comment. It takes a moment. Like when I ran into someone who had been a reader of mine for years in Chicago (yes, you Chris) and he told me how much he loves my blog. And for a brief moment, I felt like a Rock Star! Tally up what you’ve accomplished. Maybe you tried a new recipe or made someone’s day by calling them out of the blue. Take stock and tally up what you are doing right.

 

  • Be present.  Truth be told, I now enjoy washing dishes. It’s a moment to be present, and mixing warm water with soap is a lovely experience. It’s a moment for me to get out of my head and back into my body. Listen to the water, feel the suds on your hands and the ceramic of the plate. As Byron Katie posits, “We are really alive when we live as simply as that — open, waiting, trusting, and loving to do what appears in front of us now.” Washing the dishes is about living and loving what is present now.

 

  • Break it into pieces. I travel fairly frequently and I used to hate returning home to a mountain of unsorted mail, a full suitcase of dirty clothes and a dishwasher full of unclean dishes. It can be overwhelming. The secret is to piece it out. One task. Run the dishwasher. Sort the mail. One piece of mail here, one over there. Sort the laundry. One load of laundry at a time. In the age of rapid technology and moving at breakneck speeds, it’s all about breaking things down into doable chunks. Even better if you can have a smile on your face and take pleasure in the task and your accomplishments. Escape the overwhelm by doing one piece at a time.

 

  • Be grateful.  When you notice that your spouse mowed the lawn, thank them. When someone compliments you on your facilitation, thank them. Gratitude really takes you out of score-keeping so long as you don’t add anything on like “Thanks for doing the dishes. Will you go clean the garage now?” Nope, that is not straight-up gratitude. Don’t qualify it. Just say thank you, be genuine and be done. And put a period at the end of the sentence. Express gratitude without trying to score a point.

 

As I ask my coaching clients frequently, “Who are you in control of?” The only one you can control is yourself. Keeping score suggests that you can have an impact on the final score. The only score you are in control of is your own self and how you respond. What do you keep score on?

What story are you telling yourself?

You walk into the room and everyone snickers. They must hate the new shoes I am wearing. Your assistant forgets to copy you on an email. She must have it out for me. Your boss doesn’t return your text for at least 2 hours. She must not think I am important enough.

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These are all stories we tell ourselves. We take a few floating facts and put them into a story that sets us up for disappointment. We feel marginalized and often shut down. The thing is that everyone tells Their Story in their own head. But how often do we test our assumptions? How often do we verify that we have The Story right? This whole concept was illuminated in Brene Brown’s powerful book, Rising Strong.

Here is how to unravel your story:

  • Curious.  As Brene wrote, “Choosing to be curious is choosing to be vulnerable because it requires us to surrender to uncertainty.” It is so much easier to live in our self-deprecating assumptions that everyone is out to get us. When we open ourselves to curiosity, we open to possibility. This helps reframe or re-write the story. So how does this play out? Hmmm. Maybe my boss is in an important meeting. Maybe my assistant didn’t forget to copy me intentionally. Maybe I should ask my friend why everyone was snickering. Remain curious.
  • Wabi-Sabi.  Wabi-Sabi is accepting imperfection and uncertainty. As Brene wrote, “It’s always helpful to remember that when perfectionism is driving, shame is riding shotgun.” Striving for perfection is exhausting. You will never be ________ (fill in the blank: good, smart, thin, funny) enough. Seeking perfection is inviting shame. The shoes will never be right. The report not all encompassing enough. Shame will not help the story in your head. Embrace the wabi-sabi in your life.
  • Enough.  This is one of the best quotes from the book: “Many of us will spend our entire lives trying to slog through the shame swampland to get to a place where we can give ourselves permission to both be imperfect and to believe we are enough.” It’s so important to tell yourself that you are enough. Try this: Shoulder’s back, stride into the room, smile and make eye contact. The next time you are walking into a room of new people, try it. It makes a remarkable difference in how you show up and how you feel. You are enough.
  • Own it.  Brene wrote, “Owning our story and loving ourselves through that process is the bravest thing we’ll ever do.” I’ve done this a few times with my husband over the last few weeks. When I started believing that he was mad at me or was upset about something, I would start by saying, “So I have two stories that I’m telling myself. One is that you are working really hard and are stressed and can’t be as attentive. The other is that you don’t love me anymore and you are seeing someone else.” Guess which story was true. Now I can own the real story.
  • Discomfort. This can be uncomfortable. It takes bravery. As Brene posits, “People who wade into discomfort and vulnerability and tell the truth about their stories are the real bad-asses.” Think of yourself as a New York Times reporter fact-checking your story. It’s definitely uncomfortable to step into the vulnerability of uncertainty. If it’s too comfortable, are you really challenging the facts of the story. Engage in discomfort.
  • Ditch comparison. Comparing yourself to other’s is another way of writing the wrong story. As Brene wrote, “Stay in your own lane. Comparison kills creativity and joy.” Comparison is a limiting belief. In addition, it invites in perfectionism. My neighbor has a nicer car. My boss has a bigger office. I don’t make as much money as my colleague. Not very inspiring. Nothing to compel you onward and upward! We are all on our own path. As Brene says, “Stay in your own lane.”

I have slowly tried to incorporate this into my life. I take a step back when I am angry or resentful over something and try to reframe my story. It’s not easy but I do feel more present and I am able to re-write the story. What story do you need to reframe?