barry schwartz – Workplace Navigator

I used to live in Northern California. The thing I loved about living there was that there were hundreds of hiking trails within an easy drive (or walk). I remember taking on Mount Saint Helena or Mount Diablo on a given weekend or just heading to Foothill Park with my dogs. There was always the choice of which trail to take. The well-trodden or the elusive deer trail, the steep or the flat, the fastest to the top or the meandering scenic view. There was always a choice to be made.

The same is true for your best work. You make decisions every day, every moment about doing your best work. There is the steep, arduous trail or the meandering poppy strewn path. The ball is always in your court on which approach to take. Whether it’s deciding on what to have for breakfast, whether to purchase that fixer upper house or working on your novel. How you approach these decisions is always up to you and there are ways to make it an easier, less stressful path.

So here are some ideas on the pathway to your best work:

1. Early. Getting started early in the day is critical. I know you night owls out there are rolling your eyes. You start the day with a hundred units of energy. Every day. And it is impossible to replenish those 100 units. Once those units are spent, they are gone for good. The only way to insure that you have the energy to spend on your best work means you need to start early so if the cable goes out or your boss calls an emergency budget meeting, you’ve already spent some precious units on your best work. Expect interruptions.

2. Space. Clear the space to focus. I wrote about this recently. Find a clutter free, pleasant, quiet environment to do your best work. Do you want to hike the rocky trail where you need to pay attention to every step or the clear path where you can stroll unencumbered? Physically clear your work space so that it’s a comfortable or find a space that is. I had a client once who went to the library to find a quiet space to study without interruptions. If you are over twenty, when was the last time you went to a library to do your work? Find some clear space.

3. Satisfice. This concept was proposed by Dr. Barry Schwartz and summarized by Emilia Lahti as “Satisficing simply means to not obsess about trying to maximize every single task outcome and ROI.” In the last 30 years, your local grocery store has gone from 9,000 choices of products to about 40,000 choices. That is an explosion of choices when the average person buys about 100 core products. I shop once a week. I make a list for all my meals for the week and then purchase them all on Saturday morning. I try and minimize the amount of time I am surrounded by the onslaught of choices and I’m OK if my bananas aren’t green by Wednesday. I satisfice.

4. Minimize decisions. In Daniel Levitin’s book, The Organized Mind, he wrote that when Warren Buffet travels he eats Oreos and milk for breakfast. He doesn’t want to think or spend time trying to figure out the optimum breakfast. So when he’s in a hotel in New York City, he has Oreos and milk for breakfast. Done. Now on to his best work. Don’t clutter your head with unnecessary decisions. I actually eat the same thing for breakfast during the week (a berry smoothie but I might need to give Warren’s a try). Don’t spend your energy on small decisions.

5. Sleep on it. Levitin posits that sleeping on something improves your thinking. Studies have shown that participants learning rubric’s cubes and Tetris exhibited improved performance after a night of sleep. Your unconscious mind works on it overnight and has the ability to make new connections in your neural pathways. The participants were able to double their success rates after one night of sleep. Maybe this is why the SAT exams are first thing in the morning? Now this isn’t going to happen through osmosis. Don’t put a Spanish dictionary under your pillow and cross your fingers. You need to spend focused time on the topic before sleeping on it. Grab your pillow!

6. Flow. Mihaly Csikszentmihalyi‘s book, Flow, is all about optimal performance. Flow is the state of consciousness where you are engaged, creative and completely immersed in your work. There are ways to set yourself up for flow. Find meaning in your work. Tie it to your purpose, make sure it’s challenging and that you feel qualified for the challenge. If I don’t think I can hike for 3 hours, or that my boots are on their last legs, I won’t be able to find flow.

7. Task. Only focus on the one task. As Levitin described, trying to multitask actually burns glucose in our brains. When we try to talk on the phone and go through our inbox at the same time, we are depleting nutrients in our brain. Our anxiety and cortisol levels go up. You end up feeling exhausted which leads to impulsive, poor decisions. Task switching just means you are doing more things only half way (or less). You never get to the top of the mountain if you are constantly switching trails. Stay on task.

I have to say that when I write, I follow these guidelines. I block off time on Saturday and Sunday morning to sit down and write. I spend several nights reflecting on what I want to write. When I’ve tried to write on a Wednesday afternoon after a long day of work or break it up over several days, the end product is not as good. I think I’ve found the right path. How do you do your best work?

The double edged sword of today’s society is that we have so much to choose from but we have so much to choose from. It can be overwhelming; Even selecting something as “simple” as peanut butter can end up being a 5 minute dilemma in the middle of the grocery isle. Hmmm. Extra chunky, chunky or smooth? Jif, Skippy, Peter Pan or store brand? Natural (are there really fake peanuts out there?), low sugar, low sodium? Extra-large container or individual travel size? And then there is the intended audience;my son likes the smooth stuff, I like the extra chunky and my husband doesn’t care. And just to really mix it up, what if this is for a Thai recipe that calls for organic peanut butter? Maybe I should just buy one of each and head home before even thinking about jelly. I think we often actually do this, let ourselves feel defeated and default to the simplest solution.

This is just one decision in a multitude of thousands that takes place in a grocery story every day. It can create or tap into feeling overwhelmed.

Think of all the marketing and/or product development professionals engage in trying to come up with a new candy bar, car or vacation destination to catch your attention. It’s almost like they get paid to overwhelm you because, I guess, they do!

It’s their job to somehow convince you to “Try Me! Try Me!” In Barry Schwartz’s book, Paradox of Choice: Why More is Less, he breaks folks down into two groups, Maximizers (a perfectionist who wants to look at every available option to make sure they make the absolute best choice) and Satisficers (people who will settle on something that meets a certain threshold). There is a quiz available to decide which way you lean with the following link by Nick Reese. Most of us probably already know which way you lean. But Schwartz claims that the Maximizers have a lot more anxiety and the Satisficers have less anxiety and perhaps are a bit happier and less overwhelmed.

So how do you step back from being overwhelmed and make decisions for quickly and painlessly? Here are some ideas:

1. Limit. Limit the decisions that you have to make. President Obama only has gray and blue suits. He’s not standing (I imagine) staring in his closet trying to figure out what he’s going to wear. I have five pairs of black slacks. I eat the same breakfast every week day. If you can limit the amount of choices, you save some gray matter for the more important decisions. If it’s not critical or life altering, eliminate the decision.

2. Criteria. Understand your criteria before making a decision. I’ve used this when coaching clients. Write down four or five criteria and then across the top of the page put the various options. So let’s take my decision for where to run my first marathon. Look at the criteria and options below with a scale of 1-10 (10 being the best) for each criterion:

	Richmond	Rock’n Roll Raleigh	Disney World
Flat	2	1	10
Fun	8	7	10
First timer friendly	7	8	10
Travel	5	9	1
Total	22	25	31

So based on my criteria, you can see what my decision was. You can do this with anything but because it takes a little bit of time, only use it on more important decisions. Set up your criteria.

4. Restrict Options. Whenever possible restrict the options you have. So if you want to decide which restaurant to go to, limit it by driving distance or type of cuisine or cost. I now realize why I would drive my family nuts by throwing out ten different restaurant option – sushi? pizza? steak? seafood? fast food? BBQ? Chinese? Peruvian? My children would roll their eyes and groan. If I had said, “Sushi or Pizza?”; everyone would have been so much happier. So when you can, restrict the options you are considering to reduce anxiety for everyone involved.

5. Let Go. Let go of perfection. I can assure you that your neighbors will never know that you spent 3 days of intense research to decide on the lawnmower you bought. Agonizing over big ticket items can eventually cause regret. If perfection is the measuring stick you’re never going to get there, ever, really. The more features you research, the more regret you will have after the fact. If you let go and make a quick decision, the time is not vested, you’re not aware that you could have gotten three bells and whistles that you didn’t consider. Sometimes the less you know; the better. Let go.

6. Hangry. Don’t make decision (if you can help it) when hangry (hungry and angry). My daughter can read my hangry radar instantly. “Mommy, are you hungry?” Grab a snack. When I am hungry, I am on edge, impulsive and not at my best. If you are a little sleep deprived, hungry, on edge from a meeting that didn’t go so well;wait to make a more weighty decision and never, ever, go to the grocery store hungry. You will buy half the candy and snack aisle – what’s wrong with a 2 pound bag of Peanut M&M’s and Junior Mints? Your willpower and decision making power is limited so make sure you aren’t hangry.

There are things that need some research. College, careers, cars, health, homes and significant others come to mind. There may be more but some of these steps can work to reduce the options or at least reduce the “Buyer’s Remorse” that Maximizers tend to go through. Relax. Be clear on your criteria and limit the options. Escape the State of being Overwhelmed.